Prepaid Terms of Service

This Prepaid Service Agreement ("Agreement") is made between Superior Image Lawn Care & Maintenance LLC (SILCM) ("Service Provider") and ("Client"), effective as of Agreement Start Date. These terms and conditions outline the guidelines for prepaid lawn care service plans selected by the Client.

Scope of Services

Service Provider agrees to deliver prepaid lawn care services as outlined in the attached service proposal or agreed-upon schedule. This Agreement applies exclusively to the landscaping present on the property as of Agreement Start Date. Services include Selected Plan Services, Associated Seasonal Service Time Periods, and Total Number of Services.

Exclusions: Additional services outside the selected prepaid plan may be requested as add-ons and must be agreed upon under a separate proposal or change order. Any new landscaping, plants, or features added to the property after Agreement Start Date are not covered by this Agreement and will require separate charges or proposals.

Client Notification: It is the Client's responsibility to inform the Service Provider of any property changes impacting service. Failure to notify the Service Provider may result in additional fees or delays.

Privacy Policy Statement

The Service Provider respects the Client’s privacy and is committed to protecting personal information shared under this Agreement.

Data Usage: Personal data is collected solely for purposes related to service scheduling, billing, and communication.

Data Protection: All personal information is stored securely and will not be shared with third parties without the Client’s consent, except as required by law.

Client Rights: The Client has the right to request access to, correction of, or deletion of their personal data by contacting the Service Provider directly.

Please see our website for full Privacy Policy. This clause complies with the Florida Information Protection Act (FIPA) and other applicable privacy laws.

Prepayment Duration and Renewal

This Agreement renews on a month-to-month basis until canceled by either party. There is no long-term commitment. This Agreement begins on Agreement Start Date. 

12-Month Pricing Basis: The monthly prepaid pricing is calculated based on a 12-month service period. Although payments are made monthly, the total cost reflects year-round services, distributed evenly across all months.

Automatic Renewal: Services automatically renew each month upon receipt of the prepaid amount.

Rate Adjustments: The Service Provider may adjust rates 30 days after Agreement Start Date with sufficient notice to the Client provided.

Work Scheduling and Cancellation

Services will be performed on Service Day. The Client agrees to:

Provide safe access to the property during the agreed service day.

Secure pets.

Remove obstacles, such as locked gates or personal items, that may hinder work.

If the Service Provider is unable to perform a scheduled service due to Client interference (e.g., locked gates, unrestrained pets), that service will be forfeited without refund. The Client must notify the Service Provider of scheduling conflicts at least 48 hours before the next service to reschedule without penalty. Cancellations without sufficient notice may incur a $10.00 fee per occurrence. Service days are subject to change due to business needs such as route optimization, weather conditions, or observed holidays. If a service falls on a company-observed holiday, it will be automatically canceled without refund. The Service Provider will notify the Client in advance of any changes.

Force Majeure Clause

Neither party shall be held liable for failure to fulfill obligations due to events beyond reasonable control, including acts of God, extreme weather, natural disasters, or government actions. The affected party will notify the other promptly, and services may be suspended or rescheduled without penalty until conditions permit.

Client Responsibilities

Client must ensure the property is clear of debris and pet waste before scheduled services. Fees for non-compliance:

$40.00 for uncollected pet waste after one warning.

$20.00 for personal items obstructing work after one warning.

The Service Provider is not responsible for damage to undisclosed property hazards or pre-existing conditions.

Prepaid Payments

Payments are accepted through automatic billing or manual submission via the Client portal.

Payment Terms: Services are prepaid on a month-to-month basis. Full payment of $Monthly Rate is required by Due Date for the upcoming month of services. Service will not begin or continue without full payment.

Mandatory Prepayment: Prepayment is required each month to maintain active service. The Client cannot discontinue payments without officially canceling services. Stopping payments without notice will not cancel the Agreement.

Suspension and Restart:

If payment is not received by the due date, services will be suspended immediately.

Payment Obligation During Suspension: Unless formally canceled by the Client, payments remain due as normal during the suspension period. The Client is responsible for all missed payments plus a $33.00 restart fee to resume services.Services will only resume once the outstanding balance and restart fee are paid in full. Missed services during the suspension will not be refunded or rescheduled.Non-Refundable Payments: Monthly prepaid payments are non-refundable. If the Client cancels after payment is made but before services are rendered, the balance will be credited to the Client’s account for future services.TerminationEither party may cancel this Agreement at any time with written or recorded verbal notice.Client-Initiated Termination: The Client may cancel for any reason. If prepaid services are not fully rendered, the remaining balance will be credited for future use. These credits will be held for a period of six (6) months from the date of cancellation. After this period, any unused credits will be forfeited, and the Service Provider will no longer be obligated to honor them.Provider-Initiated Termination: The Service Provider may terminate the Agreement for non-payment, unsafe working conditions, or breaches of this Agreement. Unused prepaid services will be refunded.Dispute ResolutionAll disputes will first be resolved through mediation. If mediation fails, disputes will proceed to binding arbitration under the laws of the State of Florida.Amendments and ChangesModifications to this Agreement must be in writing and agreed upon by both parties. Service plan adjustments requested by the Client during the month will result in prorated charges.

1-Year Agreement Terms and ConditionsUpdated 12/23/24

This Service Agreement ("Agreement") is made between Superior Image Lawn Care & Maintenance LLC (SILCM) ("Service Provider") and ("Client"), effective as of Agreement Start Date. The terms and conditions below outline the scope of work, payment terms, and other guidelines for the selected lawn care service plan.Scope of ServicesThe Service Provider agrees to provide lawn care services as outlined in the attached service proposal or agreed-upon schedule. This Agreement applies exclusively to the landscaping present on the property as Agreement Start Date. Services include Selected Plan Services, Associated Seasonal Service Time Periods, and Total amount of services.Additional services not included, may be included as add-ons and must be agreed upon under a separate proposal or change order. Any new landscaping, plants, or features added to the property after Agreement Start Date are not covered and will require separate proposals, charges or change orders.It is the Client's responsibility to notify the Service Provider of any changes to the property that may impact the scope of work. Failure to do so may result in additional fees or delays.Privacy Policy StatementThe Service Provider respects the Client’s privacy and is committed to protecting personal information shared under this Agreement.Data Usage: Personal data is collected solely for purposes related to service scheduling, billing, and communication.Data Protection: All personal information is stored securely and will not be shared with third parties without the Client’s consent, except as required by law.Client Rights: The Client has the right to request access to, correction of, or deletion of their personal data by contacting the Service Provider directly.Please see our website for full Privacy Policy. This clause complies with the Florida Information Protection Act (FIPA) and other applicable privacy laws.Contract Duration and RenewalThis Agreement begins on Agreement Start Date and ends on Agreement End Date, constituting a one-year term. Unless canceled, services will continue on a month-to-month basis at the current prepaid rate until a new agreement is established. Renewal terms are subject to re-evaluation of rates and services.Work Scheduling and CancellationServices will be performed on Service Day. The Client agrees to:Provide safe access to the property during the agreed service day.Secure pets.Remove obstacles, such as locked gates or personal items, that may hinder work.Service days are subject to change due to business needs such as route optimization, weather conditions, or observed holidays. If a service falls on a company-observed holiday, it will be automatically canceled. The Service Provider will notify the Client in advance of any changes.If access is denied due to locked gates, unrestrained pets, or blocked areas, the service may be canceled without a refund. The Client must notify the Service Provider of any scheduling conflicts at least 48 hours before the next service. Cancellations without sufficient notice may incur a $10 fee per occurrence.Service PauseThe Client may request a temporary pause in services for either three (3) or six (6) months, subject to the following terms:A fee of $20.00 per month will apply during the pause period.The pause period does not contribute toward the fulfillment of the Agreement term. The Client will retain the same remaining service period when services resume.The pause period does not count toward Early Termination Fee (ETF) deductions.If the Client does not renew the pause or formally cancel the Agreement before the pause period ends, services and billing will automatically resume as scheduled.The Client must notify the Service Provider in writing or recorded verbal notice to initiate or extend a pause.Force Majeure ClauseNeither party shall be held liable for failure to fulfill obligations due to events beyond reasonable control, including acts of God, extreme weather, natural disasters, or government actions. The affected party will notify the other promptly, and services may be suspended or rescheduled without penalty until conditions permit.Client ResponsibilitiesClient must ensure the property is clear of debris and pet waste before scheduled services. Fees for non-compliance:$40.00 for uncollected pet waste after one warning.$20.00 for personal items obstructing work after one warning.The Service Provider is not liable for damage to undisclosed property hazards or pre-existing conditions.Payment TermsTotal Contract Amount: $Agreement PriceInvoices are issued monthly and due upon receipt. Payments are accepted through automatic billing or manual submission via the Client portal.Late Fees:7 Days Past Due: 10% of the invoice total.8–14 Days Past Due: 15% of the invoice total.15–30 Days Past Due: 25% of the invoice total.Services may be suspended after 14 days of non-payment and canceled after 30 days. All past-due balances and a $25.00 restart fee are applicable for service reinstatement.Early TerminationEither party may terminate this Agreement with written or verbal notice. Termination by Client before Agreement End Date may result in an ETF. Grounds for Service Provider termination include non-payment, unsafe property conditions, or breaches of this Agreement.Failure to fulfill the Agreement term or breaches of this Agreement will result in a $450.00 Early Termination Fee (ETF), minus $37.50 for each completed month of service.Dispute ResolutionAll disputes will first be resolved through mediation. If mediation fails, disputes will proceed to binding arbitration under the laws of the State of Florida.Amendments and ChangesAny modifications to this Agreement must be in writing and signed by both parties. The Client may request plan changes at any time during the term. Plan adjustments will incur a $15.00 administrative fee and prorated charges for the remaining service period. Agreement modifications will trigger a new one-year agreement.The Client may cancel or alter this Agreement without penalty within 30 days of the Agreement Start Date. After 30 days, standard termination fees apply.